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Impacts of information and communication technology implementations on employees' jobs in service organizations in India: A multi-method longitudinal field study

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dc.contributor.authorVenkatesh, Viswanath
dc.contributor.authorBala, Hillol
dc.contributor.authorSykes, Tracy
dc.date.accessioned2015-12-10T23:24:52Z
dc.date.issued2010
dc.date.updated2016-02-24T08:13:56Z
dc.description.abstractIndia is an important frontier for economic growth, investments, and development. The service sector, like the manufacturing industry, in India is booming. Following the trend of their western counterparts, service organizations in India are implementing
dc.identifier.issn1059-1478
dc.identifier.urihttp://hdl.handle.net/1885/67384
dc.publisherWiley-Blackwell
dc.sourceProduction and Operations Management
dc.subjectKeywords: developing countries; ICT implementation; India; information and communications technology (ICT); job characteristics; job outcomes; service; service organizations
dc.titleImpacts of information and communication technology implementations on employees' jobs in service organizations in India: A multi-method longitudinal field study
dc.typeJournal article
local.bibliographicCitation.issue5
local.bibliographicCitation.lastpage613
local.bibliographicCitation.startpage591
local.contributor.affiliationVenkatesh, Viswanath , University of Arkansas
local.contributor.affiliationBala, Hillol, Indiana University
local.contributor.affiliationSykes, Tracy, College of Business and Economics, ANU
local.contributor.authoruidSykes, Tracy, u4907198
local.description.embargo2037-12-31
local.description.notesImported from ARIES
local.identifier.absfor080699 - Information Systems not elsewhere classified
local.identifier.ariespublicationf2965xPUB1447
local.identifier.citationvolume19
local.identifier.doi10.1111/j.1937-5956.2010.01148.x
local.identifier.scopusID2-s2.0-79952031705
local.type.statusPublished Version

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