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Communicating diagnostic uncertainty in emergency care

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dc.contributor.authorChien, Laura
dc.contributor.authorMorris, Jen
dc.contributor.authorLawless, Ann
dc.contributor.authorCrock, Carmel
dc.contributor.authorScanlan, Sam
dc.contributor.authorDahm, Mary
dc.date.accessioned2026-01-12T22:18:13Z
dc.date.available2026-01-12T22:18:13Z
dc.date.issued2025-11
dc.descriptionPoster for IHI-BMJ Group International Forum on Quality and Safety in Healthcare, 19-21 November 2025, Canberra, Australia
dc.description.abstractCommunicating diagnostic uncertainty in emergency care. [Poster text] What patients want: open, action oriented, patient-centered communication about diagnostic uncertainty. Why it matters: Supports patients and caregivers to understand, assess and engage in the diagnostic process. Patients and caregivers trust doctors when they: take their concerns seriously, are honest about uncertainty, explain their diagnostic thinking, provide a clear path forward. Patients and caregivers feel reassured when doctors show they can navigate uncertainty, not when they downplay it.
dc.description.sponsorshipFunding LC: ANU College of Arts and Social Sciences Kathleen Woodroofe PhD Scholarship in the Humanities/ Social Sciences; Institute for Healthcare Improvement (IHI) Fellowship MD: Australian Research Council, Discovery Early Career Researcher Award DE220100785.
dc.format.mimetypeapplication/pdfen_AU
dc.identifier.urihttps://hdl.handle.net/1885/733804185
dc.language.isoen_AUen_AU
dc.rights© The Author(s)
dc.rights.licenseCC BY-NC-ND
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDiagnostic uncertainty
dc.subjectCommunication
dc.subjectEmergency Care
dc.subjectQualitative
dc.subjectDiagnostic safety
dc.subjectPatient
dc.subjectCaregiver
dc.titleCommunicating diagnostic uncertainty in emergency care
dc.typeConference poster
dcterms.accessRightsOpen Access
dspace.entity.typePublication
local.contributor.affiliationLaura Chien, Australian National University
local.contributor.affiliationJen Morris, Independent patient safety advocate
local.contributor.affiliationAnn Lawless, Australian National University
local.contributor.affiliationCarmel Crock, The Royal Victorian Eye and Ear Hospital
local.contributor.affiliationSam Scanlan, Canberra Health Services
local.contributor.affiliationMary Dahm, Deakin University, Australian National University
local.contributor.authoruidu1099668
local.type.statusPublished Version

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