Measuring the quality of general practice in New Zealand

Abstract

The quality of the service provided by a general practice is the degree to which it conforms to some kind of standard of care. In New Zealand this standard has been developed as part of a framework comprising a set of activities with the common objective of improving the quality of care provided by general practices. The Royal New Zealand College of General Practitioners (RNZCGP) recently developed a framework for measuring quality. It measures factors that affect patients, physical factors affecting the practice, practice systems, practice and patient information management, quality improvement, and professional development Show more