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Social media use by government: From the routine to the critical

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Date

2012

Authors

Kavanaugh, Andrea L
Fox, Edward A
Sheetz, Steven D
Yang, Seungwon
Li, Lin Tzy
Shoemaker, Donald J
Natsev, Apostol
Xie, Lexing

Journal Title

Journal ISSN

Volume Title

Publisher

Elsevier

Abstract

Social media and online services with user-generated content (e.g., Twitter, Facebook, Flickr, YouTube) have made a staggering amount of information (and misinformation) available. Government officials seek to leverage these resources to improve services

Description

Keywords

Keywords: Civic organizations; Crisis informatics; Digital government; Focus group study; Information visualization; Social media; Word cloud

Citation

URI

http://hdl.handle.net/1885/68247

Collections

ANU Research Publications

Source

Government Information Quarterly

Type

Journal article

Book Title

Entity type

Access Statement

License Rights

DOI

10.1016/j.giq.2012.06.002

Restricted until

2037-12-31

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Description
01_Kavanaugh_Social_media_use_by_2012.pdf (1.83 MB)

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