Australian Experiments with Whole of Government: Constraints and Paradoxes in Practice

Abstract

Increasingly, public managers are faced with complex problems that require thinking and working across boundaries. Such problems span agencies, portfolios and jurisdictions and require actors to work across these boundaries, however, working in this manner requires inter-agency collaboration and cooperation and is based on the premise that important goals of public policy cannot be delivered through the separate activities of existing organisations. Such approaches are pursued due to the notion that the coordination or integration of services will achieve a better result than each party acting separately. In addition, a common assumption is that working across boundaries will enable more efficient and effective policy development, implementation, and service delivery. However, in practice, constraints and barriers lead to less than optimal and, sometimes, paradoxical outcomes. Show more