Health professional-patient communication practices in East Asia: An integrative review of an emerging field of research and practice in Hong Kong, South Korea, Japan, Taiwan, and Mainland China
dc.contributor.author | Pun, Jack K H | |
dc.contributor.author | Chan, Engle Angela | |
dc.contributor.author | Wang, Sophie | |
dc.contributor.author | Slade, Diana | |
dc.date.accessioned | 2021-11-03T05:06:58Z | |
dc.date.issued | 2018 | |
dc.date.updated | 2020-11-23T11:43:08Z | |
dc.description.abstract | Objective: To provide an integrative review of literature on health communication in East Asia and detail culturally-specific influences. Methods: Using PRISMA model, search of PubMed, PsychInfo, Web of Knowledge, ERIC and CINAHL databases were conducted for studies between January 2000 and March 2017, using the terms ‘clinician/health professional-patient', ‘nurse/doctor-patient, ‘communication' and ‘Asia'. Results: 38 studies were included: Mainland China, Hong Kong, Japan, South Korea, and Taiwan. The existing body of research on clinician patient communication in East Asia can be classified: 1) understanding the roles and expectations of the nurse, clinician, patient, and family in clinician-patient consultations: a) nurse-patient communication; b) doctor-patient communication; c) the role of family member; and 2) factors affecting quality of care: d) cultural attitudes towards death and terminal illnesses; e) communication preferences affecting trust, decision-making and patient satisfaction; f) the extent to which patient centred care is being implemented in practice; and g) communication practices in multilingual/multi-disciplinary environments. Conclusion: The review detailed the complexity and heterogeneity of clinician-patient communication across East Asia. The studies reviewed indicate that research in East Asia is starting to move beyond a preference for Western-based communication practices. Practice implications: There is a need to consider local culture in understanding and interpreting medical encounters in East Asia. The paper highlights the need for a specific culturally-appropriate model of health communication in East Asia which may significantly improve relationships between clinicians and patients. | en_AU |
dc.format.mimetype | application/pdf | en_AU |
dc.identifier.issn | 0738-3991 | en_AU |
dc.identifier.uri | http://hdl.handle.net/1885/251545 | |
dc.language.iso | en_AU | en_AU |
dc.publisher | Elsevier | en_AU |
dc.rights | © 2018 Elsevier B.V. | en_AU |
dc.source | Patient Education and Counseling | en_AU |
dc.subject | Communication | en_AU |
dc.subject | Health care communication | en_AU |
dc.subject | Doctor-patient | en_AU |
dc.subject | Nurse-patient | en_AU |
dc.subject | East-Asia | en_AU |
dc.subject | Patient-centred care | en_AU |
dc.subject | Patient involvement | en_AU |
dc.subject | Trust | en_AU |
dc.subject | Empathy | en_AU |
dc.subject | Review | en_AU |
dc.subject | Hong Kong | en_AU |
dc.subject | South Korea | en_AU |
dc.subject | Japan | en_AU |
dc.subject | Taiwan | en_AU |
dc.subject | Mainland China | en_AU |
dc.title | Health professional-patient communication practices in East Asia: An integrative review of an emerging field of research and practice in Hong Kong, South Korea, Japan, Taiwan, and Mainland China | en_AU |
dc.type | Journal article | en_AU |
local.bibliographicCitation.issue | 7 | en_AU |
local.bibliographicCitation.lastpage | 1206 | en_AU |
local.bibliographicCitation.startpage | 1193 | en_AU |
local.contributor.affiliation | Pun, Jack K H, University of Oxford | en_AU |
local.contributor.affiliation | Chan, Engle Angela, The Hong Kong Polytechnic University | en_AU |
local.contributor.affiliation | Wang, Sophie, The University of Technology Sydney | en_AU |
local.contributor.affiliation | Slade, Diana, College of Arts and Social Sciences, ANU | en_AU |
local.contributor.authoremail | u1010976@anu.edu.au | en_AU |
local.contributor.authoruid | Slade, Diana, u1010976 | en_AU |
local.description.embargo | 2099-12-31 | |
local.description.notes | Imported from ARIES | en_AU |
local.identifier.absfor | 200401 - Applied Linguistics and Educational Linguistics | en_AU |
local.identifier.absseo | 950202 - Languages and Literacy | en_AU |
local.identifier.ariespublication | u9803255xPUB2154 | en_AU |
local.identifier.citationvolume | 101 | en_AU |
local.identifier.doi | 10.1016/j.pec.2018.01.018 | en_AU |
local.identifier.scopusID | 2-s2.0-85041574257 | |
local.identifier.uidSubmittedBy | u9803255 | en_AU |
local.publisher.url | http://www.elsevier.com/ | en_AU |
local.type.status | Published Version | en_AU |
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