Health professional-patient communication practices in East Asia: An integrative review of an emerging field of research and practice in Hong Kong, South Korea, Japan, Taiwan, and Mainland China

dc.contributor.authorPun, Jack K H
dc.contributor.authorChan, Engle Angela
dc.contributor.authorWang, Sophie
dc.contributor.authorSlade, Diana
dc.date.accessioned2021-11-03T05:06:58Z
dc.date.issued2018
dc.date.updated2020-11-23T11:43:08Z
dc.description.abstractObjective: To provide an integrative review of literature on health communication in East Asia and detail culturally-specific influences. Methods: Using PRISMA model, search of PubMed, PsychInfo, Web of Knowledge, ERIC and CINAHL databases were conducted for studies between January 2000 and March 2017, using the terms ‘clinician/health professional-patient', ‘nurse/doctor-patient, ‘communication' and ‘Asia'. Results: 38 studies were included: Mainland China, Hong Kong, Japan, South Korea, and Taiwan. The existing body of research on clinician patient communication in East Asia can be classified: 1) understanding the roles and expectations of the nurse, clinician, patient, and family in clinician-patient consultations: a) nurse-patient communication; b) doctor-patient communication; c) the role of family member; and 2) factors affecting quality of care: d) cultural attitudes towards death and terminal illnesses; e) communication preferences affecting trust, decision-making and patient satisfaction; f) the extent to which patient centred care is being implemented in practice; and g) communication practices in multilingual/multi-disciplinary environments. Conclusion: The review detailed the complexity and heterogeneity of clinician-patient communication across East Asia. The studies reviewed indicate that research in East Asia is starting to move beyond a preference for Western-based communication practices. Practice implications: There is a need to consider local culture in understanding and interpreting medical encounters in East Asia. The paper highlights the need for a specific culturally-appropriate model of health communication in East Asia which may significantly improve relationships between clinicians and patients.en_AU
dc.format.mimetypeapplication/pdfen_AU
dc.identifier.issn0738-3991en_AU
dc.identifier.urihttp://hdl.handle.net/1885/251545
dc.language.isoen_AUen_AU
dc.publisherElsevieren_AU
dc.rights© 2018 Elsevier B.V.en_AU
dc.sourcePatient Education and Counselingen_AU
dc.subjectCommunicationen_AU
dc.subjectHealth care communicationen_AU
dc.subjectDoctor-patienten_AU
dc.subjectNurse-patienten_AU
dc.subjectEast-Asiaen_AU
dc.subjectPatient-centred careen_AU
dc.subjectPatient involvementen_AU
dc.subjectTrusten_AU
dc.subjectEmpathyen_AU
dc.subjectReviewen_AU
dc.subjectHong Kongen_AU
dc.subjectSouth Koreaen_AU
dc.subjectJapanen_AU
dc.subjectTaiwanen_AU
dc.subjectMainland Chinaen_AU
dc.titleHealth professional-patient communication practices in East Asia: An integrative review of an emerging field of research and practice in Hong Kong, South Korea, Japan, Taiwan, and Mainland Chinaen_AU
dc.typeJournal articleen_AU
local.bibliographicCitation.issue7en_AU
local.bibliographicCitation.lastpage1206en_AU
local.bibliographicCitation.startpage1193en_AU
local.contributor.affiliationPun, Jack K H, University of Oxforden_AU
local.contributor.affiliationChan, Engle Angela, The Hong Kong Polytechnic Universityen_AU
local.contributor.affiliationWang, Sophie, The University of Technology Sydneyen_AU
local.contributor.affiliationSlade, Diana, College of Arts and Social Sciences, ANUen_AU
local.contributor.authoremailu1010976@anu.edu.auen_AU
local.contributor.authoruidSlade, Diana, u1010976en_AU
local.description.embargo2099-12-31
local.description.notesImported from ARIESen_AU
local.identifier.absfor200401 - Applied Linguistics and Educational Linguisticsen_AU
local.identifier.absseo950202 - Languages and Literacyen_AU
local.identifier.ariespublicationu9803255xPUB2154en_AU
local.identifier.citationvolume101en_AU
local.identifier.doi10.1016/j.pec.2018.01.018en_AU
local.identifier.scopusID2-s2.0-85041574257
local.identifier.uidSubmittedByu9803255en_AU
local.publisher.urlhttp://www.elsevier.com/en_AU
local.type.statusPublished Versionen_AU

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