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A response to patient-initiated aggression in general practice: Australian professional medical organisations face a challenge

Date

Authors

Ceramidas, Dagmar

Parker, Rhian

Publisher

CSIRO Publishing

Abstract

Little is known about the incidence, prevalence, and impact of patient-initiated aggression against general practice staff in Australia or how medically related professional organisations respond to this. The few available Australian studies suggest that

Keywords

Keywords: aggression; article; Australia; controlled study; education; general practice; health care management; health care organization; health personnel attitude; human; organization and management; patient initiated aggression; personal experience; professional general practitioners; organisational approach; practice staff; professional organisations

URI

http://hdl.handle.net/1885/25541

Collections

ANU Research Publications

Source

Australian Journal of Primary Health

Type

Journal article

DOI

10.1071/PY09074