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A competency model for the information technology workforce: Implications for training and selection

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dc.contributor.authorHo, Shuk (Susanna)
dc.contributor.authorFrampton, Keith Mackenzie
dc.date.accessioned2015-12-10T23:13:43Z
dc.date.issued2010
dc.date.updated2016-02-24T08:34:23Z
dc.description.abstractWith a new wave of demand for information technology (IT) staff, it is time for the IT community to discover what competencies are needed for IT workers in the new millennium. Most organizations have outsourced their IT projects to low-cost centers in developing countries, and this has changed expectations about local workers-organizations need, and expect, to employ highly skilled IT professionals. This article draws on the competency model to explore what competencies are needed to successfully equip the IT workforce. This research uses the example of IT architects to illustrate how to use the competency model to identify important sets of competencies. We interview professional architects, analyze the content of the discussions and derive a list of fourteen competency attributes important to IT architects. Some competencies are easy to develop, others are difficult to change, and this has implications for university education and industry hiring. This article also discusses the general use of competency models for IT workforce training and selection.
dc.identifier.issn1529-3181
dc.identifier.urihttp://hdl.handle.net/1885/64551
dc.publisherAssociation for Information Systems
dc.sourceCommunications of the Association for Information Systems
dc.subjectKeywords: Competency model; Iceberg models; IT architects; IT Workforce; Knowledge; Motive; Self-concept; Skills; Traits; Architecture; Developing countries; Sea ice; Information technology Competency models; IT architects; IT workforce; Knowledge; Motive; Self-concept; Skills; The Iceberg Model of Competencies; Traits
dc.titleA competency model for the information technology workforce: Implications for training and selection
dc.typeJournal article
local.bibliographicCitation.issue1
local.bibliographicCitation.lastpage80
local.bibliographicCitation.startpage63
local.contributor.affiliationHo, Shuk (Susanna), College of Business and Economics, ANU
local.contributor.affiliationFrampton, Keith Mackenzie, RMIT University
local.contributor.authoruidHo, Shuk (Susanna), u4508192
local.description.embargo2037-12-31
local.description.notesImported from ARIES
local.identifier.absfor080610 - Information Systems Organisation
local.identifier.absseo890399 - Information Services not elsewhere classified
local.identifier.ariespublicationf2965xPUB959
local.identifier.citationvolume27
local.identifier.scopusID2-s2.0-77958095264
local.type.statusPublished Version

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