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How reliable is cloudsourcing? A review of articles in the technical media 2005-11

Date

Authors

Clarke, Roger

Publisher

Elsevier

Abstract

A review of articles in the technical media between 2005 and 3Q 2011 disclosed reports on 49 outages involving 20 cloudsourcing providers. Several of these were major events. Many caused difficulties for user-organisations' staff. Some caused lengthy suspension of services by user-organisations to their customers. A number of them involved irretrievable loss of data. Many user-organisations have failed to risk-assess their use of cloudsourcing, and are exposing their businesses to unmanaged risks.

Keywords

Keywords: Cloudsourcing; Infrastructure as a service (IaaS); Platform as a service (PaaS); Power outage; Software as a service (SaaS); Virtualised services; Societies and institutions; Outages Cloud reliability; Cloudsourcing; Infrastructure as a service (IaaS); Platform as a service (PaaS); Power outage; Software as a service (SaaS); Virtualised services

URI

http://hdl.handle.net/1885/23096

Collections

ANU Research Publications

Source

Computer Law and Security Review: the International Journal of Technology Law and Practice

Type

Journal article

DOI

10.1016/j.clsr.2011.11.010

Restricted until

2037-12-31

Downloads

File

Description

01_Clarke_How_reliable_is_cloudsourcing?_2012.pdf (192.48 KB)