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Research in Industry Case Studies : Action Learning

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Visser, Karen

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Intro: The six step information process model for life long learning of defining, locating, selecting, organising, presenting and evaluating is often in reality a five step model with the evaluating step rarely given any time or credence. Yet it is this last step which results in the most effective change. Action research will provide a framework for a measured response to problem solving and can result in a much closer questioning of the interplay between circumstance, change and consequence. In any situation, work practice can become accepted and routine with little critical reflection on what happens, why it happens or investigation of the actual outcomes of workplace initiatives. While all employees are directed in their endeavours by organisational goals and outcomes, you can affect improvements through examination of your performance and work practices. Action research allows you as a practitioner, in this case as an IL professional, to step outside your routine and take the opportunity to reflect on what is being done and whether your intended outcomes match the actual outcomes.

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