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The Influence of Service Culture on Customer Service Quality: Local vs Foreign Service Firms in Emerging Markets

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Date

2010

Authors

Hoang, Hung Trong
Rao Hill, Sally
Lu, Vinh

Journal Title

Journal ISSN

Volume Title

Publisher

University of Canterbury

Abstract

Description

Keywords

Citation

URI

http://hdl.handle.net/1885/36889

Collections

ANU Research Publications

Source

Doing More with Less

Type

Conference paper

Book Title

Entity type

Access Statement

License Rights

DOI

Restricted until

2037-12-31

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01_Hoang_The_Influence_of_Service_2010.pdf (88.27 KB)

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