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Learning demand and job autonomy of IT personnel: Impact on turnover intention

Shih, Sheng-Pao; Jiang, Jiunn-Yih (James); Klein, Gary; Wang, Eric

Description

Information technology jobs require a significant amount of learning to maintain currency and perform expected activities, more so than in many other professions. The sheer volume of learning can increase work exhaustion, with a negative effect on turnover. However, jobs can be designed to provide a large amount of autonomy over pace and process in the hands of the IT employee. According to job demand and control models, the ability of an employee to pace oneself and make task decisions can...[Show more]

CollectionsANU Research Publications
Date published: 2011
Type: Journal article
URI: http://hdl.handle.net/1885/70419
Source: Computers in Human Behavior
DOI: 10.1016/j.chb.2011.07.009

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