Please Do Not Disturb: Managing Interruptions And Task Complexity
The increasing use of computer-mediated communication (CMC) by knowledge workers in problemsolving environments intensifies the need for empirical evidence on the effects of interruption on users' problem-solving performance. Email and instant messaging are common desktop and mobile applications that frequently seek the user's attention via audible and visual cues. This study is concerned with whether the effects of immediate interruptions are more disruptive than negotiated interruptions to...[Show more]
|Collections||ANU Research Publications|
|Source:||PACIS 2011 Proceedings|
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