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Scope, transparency and style: System-level quality strategies and the student experience in Australia

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Palmer, Nigel

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Elsevier Inc.

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As Australia moves to an approach to quality assurance that is framed around regulation and risk, it is timely to reflect on the merits of external quality audit supported by a fitness-for-purpose approach. This chapter explores the proposition that external review has made a difference in enhancing the higher education student experience in Australia in terms of the scope, transparency and style of quality-enhancement activities adopted by higher education providers in Australia.

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External Quality Audit: Has It Improved Quality Assurance in Universities?

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