Mismatch between actual and preferred number of days working from home: parental status, work-family conflict, and stress

Abstract

This study assessed whether the mismatch between Australian employees actual and preferred number of days working from home is associated with work-to-family conflict, family-to-work conflict and four indicators of stress (burnout, general stress, somatic stress, cognitive stress). Whether these relationships were moderated by parental status was examined. Employees working from home completed online surveys in May 2021 (n = 451), November 2021 (n = 358) and May 2022 (n = 320). The three waves of data were pooled (337 non-parents, 179 parents) and generalised mixed effects models were used. For parents, a mismatch between actual and preferred amount of working from home, particularly working from home less than preferred, was associated with increased work-to-family conflict (but not family-to-work conflict). Working from home more than preferred was associated with increases in all four aspects of stress for parents and non-parents. Working from home less than preferred was associated with increased burnout among non-parents and decreased general stress and cognitive stress among parents. Findings suggest there is no one-size-fits-all approach in how much working from home is optimal, but a mismatch in work from home preferences can have adverse associations with employee wellbeing, particularly work-to-family conflict for parents. Work from home arrangements should be tailored to individual needs.