Emotional work and emotional contagion
| dc.contributor.author | Strazdins, Lyndall | en |
| dc.date.accessioned | 2025-06-11T12:34:37Z | |
| dc.date.available | 2025-06-11T12:34:37Z | |
| dc.date.issued | 2016-01-01 | en |
| dc.description.abstract | Emotional work is unique and skilled work-it involves handling emotions and social relationships and its product is the change of feeling in others. Data was provided by employees of a health care organization (n = 261). Findings indicate that when people do emotional work they can "catch" emotions from others. Handling positive emotions in others improves well-being. Handling negative emotions in others relates to a wide range of psychological health problems. Emotional work may not be sustainable unless the contagion process is recognized. | en |
| dc.description.status | Peer-reviewed | en |
| dc.format.extent | 19 | en |
| dc.identifier.isbn | 0765609371 | en |
| dc.identifier.isbn | 9780765609380 | en |
| dc.identifier.isbn | 9781315290805 | en |
| dc.identifier.other | ORCID:/0000-0001-5158-6855/work/162953106 | en |
| dc.identifier.scopus | 85069551340 | en |
| dc.identifier.uri | http://www.scopus.com/inward/record.url?scp=85069551340&partnerID=8YFLogxK | en |
| dc.identifier.uri | https://hdl.handle.net/1885/733758636 | |
| dc.language.iso | en | en |
| dc.publisher | Taylor and Francis Ltd. | en |
| dc.relation.ispartof | Managing Emotions in the Workplace | en |
| dc.rights | Publisher Copyright: © 2002 Taylor & Francis. All rights reserved. | en |
| dc.title | Emotional work and emotional contagion | en |
| dc.type | Book chapter | en |
| dspace.entity.type | Publication | en |
| local.bibliographicCitation.lastpage | 250 | en |
| local.bibliographicCitation.startpage | 232 | en |
| local.contributor.affiliation | Strazdins, Lyndall; National Centre for Epidemiology and Population Health, ANU College of Law, Governance and Policy, The Australian National University | en |
| local.identifier.doi | 10.4324/9781315290812-25 | en |
| local.identifier.pure | 3360d138-1f66-4a5b-98b0-95461fac0d37 | en |
| local.identifier.url | https://www.scopus.com/pages/publications/85069551340 | en |
| local.type.status | Published | en |