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Emotional work and emotional contagion

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dc.contributor.authorStrazdins, Lyndallen
dc.date.accessioned2025-06-11T12:34:37Z
dc.date.available2025-06-11T12:34:37Z
dc.date.issued2016-01-01en
dc.description.abstractEmotional work is unique and skilled work-it involves handling emotions and social relationships and its product is the change of feeling in others. Data was provided by employees of a health care organization (n = 261). Findings indicate that when people do emotional work they can "catch" emotions from others. Handling positive emotions in others improves well-being. Handling negative emotions in others relates to a wide range of psychological health problems. Emotional work may not be sustainable unless the contagion process is recognized.en
dc.description.statusPeer-revieweden
dc.format.extent19en
dc.identifier.isbn0765609371en
dc.identifier.isbn9780765609380en
dc.identifier.isbn9781315290805en
dc.identifier.otherORCID:/0000-0001-5158-6855/work/162953106en
dc.identifier.scopus85069551340en
dc.identifier.urihttp://www.scopus.com/inward/record.url?scp=85069551340&partnerID=8YFLogxKen
dc.identifier.urihttps://hdl.handle.net/1885/733758636
dc.language.isoenen
dc.publisherTaylor and Francis Ltd.en
dc.relation.ispartofManaging Emotions in the Workplaceen
dc.rightsPublisher Copyright: © 2002 Taylor & Francis. All rights reserved.en
dc.titleEmotional work and emotional contagionen
dc.typeBook chapteren
dspace.entity.typePublicationen
local.bibliographicCitation.lastpage250en
local.bibliographicCitation.startpage232en
local.contributor.affiliationStrazdins, Lyndall; Gender Institute, Director Ias/Chair Board Ias, The Australian National Universityen
local.identifier.doi10.4324/9781315290812-25en
local.identifier.pure3360d138-1f66-4a5b-98b0-95461fac0d37en
local.identifier.urlhttps://www.scopus.com/pages/publications/85069551340en
local.type.statusPublisheden

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