Continuity of care and general practice utilisation in Australia
This thesis explores the notion of continuity of care and its relevance to quality of care in Australian general practice from both the consumer and general practitioner (GP) perspectives. It reports six studies that examine satisfaction with general practice care and the links between quality of care, consumer dissatisfaction and consumers' decisions about choice of general practitioner. From these findings and a prospective study of consumers' use of GP services, a typology of general...[Show more]
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