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Patients' experiences of communication support in Japanese-English medical encounters

Matsumoto, Nami


This thesis explores patients’ experiences of cross-linguistic medical encounters, with a particular focus on encounters by Japanese speakers in the Australian health care system. It aims to identify the views and practices of Japanese speakers when negotiating communication, and their views on preferred communication supports. The thesis identifies gaps between the perceptions of health care interpreters held by patients through their real experiences and the...[Show more]

CollectionsOpen Access Theses
Date published: 2017
Type: Thesis (PhD)


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