An empirical study on the systemic investigations function of the commonwealth ombudsman from 1977-2005
This thesis evaluates the systemic investigations role of the Commonwealth Ombudsman and explores the relationship between its dual roles of system-fixer and individual complaint-handler. This research is unique as to date no other empirical research has explored the interaction between the dual roles of the Commonwealth Ombudsman. The outcomes of this study provide insight into the operation of the Ombudsman institution as an instrument of democratic accountability and allow for assessment...[Show more]
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