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Attributions of blame for customer mistreatment: Implications for employees? service performance and customers? negative word of mouth **

Author(s)Garcia, Patrick Raymund James M.; Restubog, Simon Lloyd; Lu, Vinh, et al
TypeJournal article
Date Published2019
Date Created-

What do international students really want? An exploration of the content of international students' psychological contract in business education

Author(s)Bordia, Sarbari; Bordia, Prashant; Milkovitz, Michael, et al
TypeJournal article
Date Published20-Mar-2018
Date Created-
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