EUR-Lex2022-10-312022-10-31http://hdl.handle.net/1885/276991enConsumer Rights/ProtectionLegislation (in force)European UnionDirective 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR) (2013)20132022-10-31