Dunbar, JamesReddy, Prasuna2018-01-152018-01-15http://hdl.handle.net/1885/139296In their Stream Six report, Professors Dunbar and Reddy investigated the contribution of approaches to organisational change in optimising the primary healthcare workforce. Organisational Development (OD) could be thought of as facilitating change for human beings. This Stream Ten report is a story about change and therefore improvement in healthcare. OD forms part of the examples of change we describe. Other important components include use of electronic medical records and performance measurement.The research reported in this paper is a project of the Australian Primary Health Care Research Institute which is supported by a grant from the Australian Government Department of Health and Ageing under the Primary Health Care Research Evaluation and Development Strategy.3 vols.application/pdfen-AUAuthor/s retain copyright.2009