Putting Citizens First: Engagement in policy and service delivery for the 21st century

Lindquist, EvertLindquist, Evert A.Vincent, SamWanna, John2021-03-312021-03-3120139781922144331 (print), 9781922144348 (online)http://hdl.handle.net/1885/228905application/pdfen-AU© 2013 ANU PressPutting Citizens First: Engagement in policy and service delivery for the 21st century201310.22459/PCF.08.2013.01