Philpott, Robert2019-03-302019-03-3020011834-9455 (online)0817-8038 (print)161_book_review.pdfhttp://hdl.handle.net/1885/157629No abstract available1 vol.application/pdfen-AUAuthor/s retain copyrightBook Review: Designing Performance Appraisals: assessing needs and designing performance management systems in the public sector