Hartley, JeanJohn WannaLee, Hsu-AnnYates, Sophie2021-03-022021-03-0220159781925022667 (print), 9781925022674 (online)http://hdl.handle.net/1885/224840application/pdfen-AU© 2015 ANU PressEight-and-a-half propositions to stimulate frugal innovation in public services201510.22459/MUADUP.10.2015.09