Phillips, ChristineTravaglia, Joanne2015-12-070156-5788http://hdl.handle.net/1885/24885Background. One in thirty-five Australians has poor proficiency in English, and may need language support in health consultations. Australia has the world's most extensive system of fee-free provision of interpreters for doctors, but the degree of uptakeKeywords: adult; aged; article; Australia; doctor patient relation; general practitioner; human; interpersonal communication; language; middle aged; private practice; questionnaire; Adult; Aged; Australia; Communication; General Practitioners; Humans; Language; Mid general practitioners; non-English speaking background patients; patient safety; quality; telephone interpreting services201110.1071/AH109002016-02-24