Fernandez, Walter2015-12-131477-7029http://hdl.handle.net/1885/82890Based on a recently completed major study of an emerging business practice in the area of information systems management, this paper explains and discusses several important aspects of using the "Glaserian" approach to grounded theory. Grounded theory isKeywords: Glaserian approach; Grounded theory; Information systems research; Socio-technical studies20042016-02-24