Chien, LauraMorris, JenLawless, AnnCrock, CarmelScanlan, SamDahm, Mary2026-01-122026-01-12https://hdl.handle.net/1885/733804185Poster for IHI-BMJ Group International Forum on Quality and Safety in Healthcare, 19-21 November 2025, Canberra, AustraliaCommunicating diagnostic uncertainty in emergency care. [Poster text] What patients want: open, action oriented, patient-centered communication about diagnostic uncertainty. Why it matters: Supports patients and caregivers to understand, assess and engage in the diagnostic process. Patients and caregivers trust doctors when they: take their concerns seriously, are honest about uncertainty, explain their diagnostic thinking, provide a clear path forward. Patients and caregivers feel reassured when doctors show they can navigate uncertainty, not when they downplay it.Funding LC: ANU College of Arts and Social Sciences Kathleen Woodroofe PhD Scholarship in the Humanities/ Social Sciences; Institute for Healthcare Improvement (IHI) Fellowship MD: Australian Research Council, Discovery Early Career Researcher Award DE220100785.application/pdfen-AU© The Author(s)https://creativecommons.org/licenses/by-nc-nd/4.0/Diagnostic uncertaintyCommunicationEmergency CareQualitativeDiagnostic safetyPatientCaregiver2025-11CC BY-NC-ND