Multi-level IT project alignment in government services: Contracted employment services
Date
2013
Authors
Campbell, John
Keating, Byron
Wilkin, Carla
Moore, Stephen
Journal Title
Journal ISSN
Volume Title
Publisher
AIS Electronic Library (AISeL)
Abstract
This project examines the impact of IT project alignment mechanisms on the development of computer systems for the delivery of contracted government services in a complex public/private sector inter-organizational environment. Improved theoretical understanding of IT and business alignment in multi-firm environments is essential for the effective delivery of a range of government services. We propose a conceptual model and research plan to test the alignment elements necessary to obtain business value from systems in a complex public sector environment. This research will improve the performance of the Australian Government in delivery of important program objectives in relation to employment and disability services, and by providing cost-effective services to the Australian public.
Description
Keywords
Keywords: Alignment elements; Alignment mechanism; Business value; Conceptual model; Government services; Information systems strategy; Inter-organizational; Public sector; Hardware; Information systems Information systems strategy; Multi-level alignment; Public sector
Citation
Collections
Source
19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime
Type
Conference paper
Book Title
Entity type
Access Statement
Open Access