The impact of digital innovation on the social structure of professional public accounting practice in Australia
Date
2016
Authors
Hansnata, Mayada
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Abstract
The Impact of Digital Innovation on the Social
Structure of Professional Public Accounting Practice in Australia
Abstract: This thesis investigates the impact of digital
innovation, associated with Standard Business Reporting (SBR) and
cloud accounting, on the social structure of professional public
accounting practice in Australia. Social structure in public
accounting practice refers to the social arrangement of
internally diverse groups of professionals and is hierarchical
due to disparity in intra-professional status. At issue here is
the commodification of traditional accounting work in serving
small-medium enterprises (SMEs), the primary work of small-medium
practitioners (SMPs). The innovation poses both jurisdictional
threats and opportunities for SMPs but has ramifications for
public accounting practice as a whole, due to the nature of the
innovation impacting professional work. The impact on
professional work, creates a ripple effect, altering the
boundaries between different sub-groups within the social
structure of professional public accounting practice, namely
location of work, firm size, firm structure, client base and in
the end professional values. The impact of the digital innovation
on the social structure of public accounting practice is examined
through the lens of the emergence of an organisation field
centring on the commodification of traditional accounting work in
servicing SMEs (i.e., an issue-based approach). From the
perspective of organisational and institutional theory, the
innovation represents a form of exogenous shock to the
institutional environment of professional public accounting
practice in Australia, which disrupts the existing institutional
arrangement and leads to intra-professional competition (i.e.,
institutional war). A mixed methods research approach is carried
out in examining the issues involved. The study finds that the
boundaries associated with professional work, location of work,
firm structure, client base and professional values have become
less distinct. This is attributable to SMPs increasingly becoming
multidisciplinary practices and having a tendency towards a
commercial logic; and larger sub-groups such as the Big 4 and
Next Big 8 expanding their share of the market for servicing
small businesses, including reclaiming bookkeeping as part of
their portfolio of services. Overall, the results indicate that
the professional identities of public accountants in Australia
are less fragmented as professional values converge towards
commercialism. Firm size and the combinations of capitals that
each sub-group possesses are, on the other hand, becoming more
relevant in differentiating between them.
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Keywords
public accounting practice, digital disruption, accounting profession, Standard Business Reporting (SBR), cloud accounting, commodification, intra-professional competition, institutional change
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Thesis (PhD)
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