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Understanding the nature of service design research: A theoretical classification and explication

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Date

2013

Authors

Keating, Byron
Gregor, Shirley
Theodoulidis, Babis

Journal Title

Journal ISSN

Volume Title

Publisher

University of Cambridge

Abstract

This paper adapts a taxonomy of theory developed by Gregor (2006) to classify research articles appearing in two leading services journals. The aim of this classification is to understand how service design research fits within the broader services discipline, and to promote discussion around the requirements for a stronger theory base for service design research moving forward

Description

Keywords

service design, design theory

Citation

URI

http://hdl.handle.net/1885/271444

Collections

ANU Research Publications

Source

Conference Proceedings, Cambridge Academic Design Management Conference: Design Management: PAST, PRESENT and FUTURE

Type

Conference paper

Book Title

Entity type

Access Statement

License Rights

DOI

Restricted until

2099-12-31

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