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A best practice model for e-consumer protection

Date

Authors

Svantesson, Dan

Clarke, Roger

Publisher

Elsevier

Abstract

This article outlines a set of criteria for assessing the value of e-consumer protection schemes. It is intended that it be used as a tool, for policy-makers, industry associations, corporations and consumer organisations in all jurisdictions, seeking to

Keywords

Keywords: Best practice; Consumer protection; Dispute resolution; E-Commerce; E-consumer protection; Industry association; Key feature; Policy makers; Electronic commerce; Laws and legislation Consumer contracts; Dispute resolution; E-commerce; E-consumer protection; ePrivacy

URI

http://hdl.handle.net/1885/57065

Collections

ANU Research Publications

Source

Computer Law and Security Review: the International Journal of Technology Law and Practice

Type

Journal article

DOI

10.1016/j.clsr.2009.11.006

Restricted until

2037-12-31

Downloads

File

Description

01_Svantesson_A_best_practice_model_for_2010.pdf (152.25 KB)