Measuring Citizen Feedback and Gauging Citizen Satisfaction
dc.contributor.author | Hughes, Bette-Jo | en_AU |
dc.contributor.editor | Lindquist, Evert A. | en_AU |
dc.contributor.editor | Vincent, Sam | en_AU |
dc.contributor.editor | Wanna, John | en_AU |
dc.date.accessioned | 2021-03-31T03:04:49Z | |
dc.date.available | 2021-03-31T03:04:49Z | |
dc.date.copyright | 2013 | en_AU |
dc.date.issued | 2013 | en_AU |
dc.format.mimetype | application/pdf | en_AU |
dc.identifier.isbn | 9781922144331 (print), 9781922144348 (online) | en_AU |
dc.identifier.uri | http://hdl.handle.net/1885/228912 | |
dc.language.iso | en_AU | en_AU |
dc.publisher | ANU Press | en_AU |
dc.relation.ispartof | Putting Citizens First : Engagement in Policy and Service Delivery for the 21st Century | en_AU |
dc.relation.ispartofseries | Australia and New Zealand School of Government (ANZSOG) | en_AU |
dc.rights | © 2013 ANU Press | en_AU |
dc.source.uri | http://press-files.anu.edu.au/downloads/press/p250381/pdf/ch08.pdf | en_AU |
dc.title | Measuring Citizen Feedback and Gauging Citizen Satisfaction | en_AU |
dc.type | Book chapter | en_AU |
dcterms.accessRights | Open Access via publisher website | en_AU |
local.contributor.authoremail | anupress@anu.edu.au | en_AU |
local.identifier.doi | 10.22459/PCF.08.2013.08 | en_AU |
local.identifier.uidSubmittedBy | u1005913 | en_AU |
local.type.status | Metadata only | en_AU |