Measuring Citizen Feedback and Gauging Citizen Satisfaction

dc.contributor.authorHughes, Bette-Joen_AU
dc.contributor.editorLindquist, Evert A.en_AU
dc.contributor.editorVincent, Samen_AU
dc.contributor.editorWanna, Johnen_AU
dc.date.accessioned2021-03-31T03:04:49Z
dc.date.available2021-03-31T03:04:49Z
dc.date.copyright2013en_AU
dc.date.issued2013en_AU
dc.format.mimetypeapplication/pdfen_AU
dc.identifier.isbn9781922144331 (print), 9781922144348 (online)en_AU
dc.identifier.urihttp://hdl.handle.net/1885/228912
dc.language.isoen_AUen_AU
dc.publisherANU Pressen_AU
dc.relation.ispartofPutting Citizens First : Engagement in Policy and Service Delivery for the 21st Centuryen_AU
dc.relation.ispartofseriesAustralia and New Zealand School of Government (ANZSOG)en_AU
dc.rights© 2013 ANU Pressen_AU
dc.source.urihttp://press-files.anu.edu.au/downloads/press/p250381/pdf/ch08.pdfen_AU
dc.titleMeasuring Citizen Feedback and Gauging Citizen Satisfactionen_AU
dc.typeBook chapteren_AU
dcterms.accessRightsOpen Access via publisher websiteen_AU
local.contributor.authoremailanupress@anu.edu.auen_AU
local.identifier.doi10.22459/PCF.08.2013.08en_AU
local.identifier.uidSubmittedByu1005913en_AU
local.type.statusMetadata onlyen_AU

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