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Identifying context factors explaining physician's low performance in communication assessment: an explorative study in general practice

Essers, Geurt; van Dulmen, Sandra; van Weel, Chris; van der Vleuten, Cees; Kramer, Anneke


BACKGROUND Communication is a key competence for health care professionals. Analysis of registrar and GP communication performance in daily practice, however, suggests a suboptimal application of communication skills. The influence of context factors could reveal why communication performance levels, on average, do not appear adequate. The context of daily practice may require different skills or specific ways of handling these skills, whereas communication skills are mostly treated as generic....[Show more]

CollectionsANU Research Publications
Date published: 2011-12-13
Type: Journal article
Source: BMC Family Practice
DOI: 10.1186/1471-2296-12-138


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