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A patient-centred approach to health service delivery: improving health outcomes for people with chronic illness

Mirzaei, Masoud; Aspin, Clive; Essue, Beverley; Jeon, Yun-Hee; Dugdale, Paul; Usherwood, Tim; Leeder, Stephen


BACKGROUND The Wagner Model provides a framework that can help to facilitate health system transition towards a chronic care oriented model. Drawing on elements of this framework as well as health policy related to patient centred care, we describe the health needs of patients with chronic illness and compare these with services which should ideally be provided by a patient-centred health system. This paper aims to increase understanding of the challenges faced by chronically ill patients and...[Show more]

CollectionsANU Research Publications
Date published: 2013-07-03
Type: Journal article
Source: BMC Health Services Research
DOI: 10.1186/1472-6963-13-251


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