Skip navigation
Skip navigation

Telephone reminders are a cost effective way to improve responses in postal health surveys

Silva, Marluce Salim; Smith, Wayne; Bammer, Gabriele


Study objective: To assess the effectiveness of a telephone reminder in increasing responses to postal surveys and to calculate the differential costs per completed questionnaire. Design: Randomised controlled trial. Setting: Australian university and rehabilitation medicine practice. Participants: The trial was conducted in 1999 among the 143 non-respondents to a questionnaire about work related neck and upper body disorders. The questionnaire was sent to two Australian female samples: 200...[Show more]

CollectionsANU Research Publications
Date published: 2002
Type: Journal article
Source: Journal of Epidemiology and Community Health
DOI: 10.1136/jech.56.2.115


File Description SizeFormat Image
01_Silva_Telephone_reminders_are_a_cost_2002.pdf122.77 kBAdobe PDF    Request a copy

Items in Open Research are protected by copyright, with all rights reserved, unless otherwise indicated.

Updated:  20 July 2017/ Responsible Officer:  University Librarian/ Page Contact:  Library Systems & Web Coordinator