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Conflict Aversion: Preference for Ambiguity vs Conflict in Sources and Evidence

Smithson, Michael


This research investigates preferences and judgments under ambiguous vs conflicting information. Three studies provided evidence for two major hypotheses: (1) Conflicting messages from two equally believable sources are dispreferred in general to two informatively equivalent, ambiguous, but agreeing messages from the same sources (i.e., conflict aversion); and (2) conflicting sources are perceived as less credible than ambiguous sources. Studies 2 and 3 yielded evidence for two framing effects....[Show more]

CollectionsANU Research Publications
Date published: 1999
Type: Journal article
Source: Organizational Behavior and Human Decision Processes
DOI: 10.1006/obhd.1999.2844


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