Roberts, Hugh; Gregor, Shirley
The level of usage of modern e-money systems in Australia remains low, despite potential benefits and widespread use internationally. This study investigated the characteristics of modern Australian e-money products perceived as most problematic by Australian merchants. Forty-one merchants accepting e-money online and 41 merchants accepting alternative online payments methods identified which of a series of product characteristics would require most improvement before either initial adoption or...[Show more]
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