Doctors' stress responses and poor communication performance in simulated bad-news consultations
Brown, Rhonda; Dunn, Stewart M; Brynes, Karen; Morris, Richard; Heinrich, Paul; Shaw, Joanne
Purpose: No studies have previously evaluated factors associated with high stress levels and poor communication performance in breaking bad news (BBN) consultations. This study determined factors that were most strongly related to doctors' stress responses and poor communication performance during a simulated BBN task. Method: In 2007, the authors recruited 24 doctors comprising 12 novices (i.e., interns/residents with 1-3 years' experience) and 12 experts (i.e., registrars, medical/radiation...[Show more]
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