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The curse of accountability: Assessing relationships in the delivery of employment services

Nevile, Ann


As governments move from being both a funder and provider of human services to a purchaser of services in private sector markets or quasi-markets, ensuring that providers do what they are supposed to do becomes more difficult. Agency theory and stewardship theory have been suggested as ways of overcoming this problem. This article argues that both are inadequate, particularly because they conceptualise the relationship as bilateral (government funding department and service provider), ignoring...[Show more]

CollectionsANU Research Publications
Date published: 2013
Type: Journal article
Source: Economic and Labour Relations Review
DOI: 10.1177/1035304612474214


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