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Competition and Collaboration in the Contracting of Family Relationship Centres

Butcher, John; Freyens, Benoıt Pierre

Description

In 2005-06 the Australian government announced the establishment of 65 Family Relationship Centres (FRCs) - a 'gateway' service assisting separating couples to reach agreement about child custodial arrangements without recourse to courts. The use of a multi-round competitive contracting regime for the purpose of selecting service providers gave rise to a number of tensions amongst not-for-profit organisations (NFPOs) which, to a degree, compromised the full realisation of stated public policy...[Show more]

dc.contributor.authorButcher, John
dc.contributor.authorFreyens, Benoıt Pierre
dc.date.accessioned2015-12-10T23:33:24Z
dc.date.available2015-12-10T23:33:24Z
dc.identifier.issn0313-6647
dc.identifier.urihttp://hdl.handle.net/1885/69300
dc.description.abstractIn 2005-06 the Australian government announced the establishment of 65 Family Relationship Centres (FRCs) - a 'gateway' service assisting separating couples to reach agreement about child custodial arrangements without recourse to courts. The use of a multi-round competitive contracting regime for the purpose of selecting service providers gave rise to a number of tensions amongst not-for-profit organisations (NFPOs) which, to a degree, compromised the full realisation of stated public policy aims. Reporting on fieldwork conducted with a sample of FRC operators, industry representatives and key government officials this article evaluates the extent to which the case of FRCs conforms to critiques commonly aired in the social policy literature that attribute various forms of policy failure and/or social capital depletion to the competitive contracting of human services within quasi-markets. Although the competitive selection process imposed significant costs on the NFPOs involved, the program also exhibited substantial collaborative and collegial behaviours between government and NFPOs, thus diverging from the critique usually portrayed in the literature.
dc.publisherBlackwell Publishing Ltd
dc.sourceAustralian Journal of Public Administration
dc.subjectKeywords: Not-for-profit organisations; Service delivery; Third party contracting
dc.titleCompetition and Collaboration in the Contracting of Family Relationship Centres
dc.typeJournal article
local.description.notesImported from ARIES
local.identifier.citationvolume70
dc.date.issued2011
local.identifier.absfor180113 - Family Law
local.identifier.absfor160702 - Counselling, Welfare and Community Services
local.identifier.ariespublicationf2965xPUB1983
local.type.statusPublished Version
local.contributor.affiliationButcher, John, College of Arts and Social Sciences, ANU
local.contributor.affiliationFreyens, Benoıt Pierre, University of Canberra
local.bibliographicCitation.issue1
local.bibliographicCitation.startpage15
local.bibliographicCitation.lastpage33
local.identifier.doi10.1111/j.1467-8500.2010.00708.x
local.identifier.absseo940112 - Families and Family Services
dc.date.updated2016-02-24T08:20:43Z
local.identifier.scopusID2-s2.0-79952782193
CollectionsANU Research Publications

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