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A tale of two virtual advisors: An empirical study investigating the empowerment effect of mobile mental-health advisory systems on emergency rescuers

Li, Manning; Hou, Jie; Zhang, Xinhua


Virtual advisory services are very important tools for the psychological self-help domain. It is particularly valuable for emergency rescuers in relieving their psychological distress given the high-stress nature of their occupation. To investigate optimal design strategies for an effective virtual advisory service to empower emergency rescuers, this article explores how virtual advisor identity influences the empowerment effect of virtual mental-health advisory systems for emergency rescuers....[Show more]

CollectionsANU Research Publications
Date published: 2014
Type: Conference paper
Source: Proceedings - Pacific Asia Conference on Information Systems, PACIS 2014


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