Organizational citizenship behavior of information system personnel: The influence of leader-member exchange
Leader-member exchange (LMX) represents the quality of interaction between leaders and members of a work unit, such as the information system function within an organization. LMX is expected to improve organizational citizenship behavior, beneficial behaviors not explicitly rewarded, but prior research has failed to establish this link satisfactorily. To determine the influence of LMX in the IS environment, a model is developed based on the background in the IS and management literature that...[Show more]
|Collections||ANU Research Publications|
|Source:||Information Resources Management Journal|
|01_Chou_Organizational_citizenship_2011.pdf||4.86 MB||Adobe PDF||Request a copy|
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