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Interaction differences in web search and browse logs

Thomas, Paul; O'Neill, Alex; Paris, Cecile

Description

We use logfiles from two web servers (public and internal), two corresponding search engines, and two user populations (public and staff) to examine differences in behaviour across users and sites. We observe similar overall characteristics to other browsing and searching logs, but differences in behaviour between staff and the public and between external and internal sites. Staff familiarity with organisational language and structure does not translate to more effective search or navigation,...[Show more]

CollectionsANU Research Publications
Date published: 2010
Type: Conference paper
URI: http://hdl.handle.net/1885/57014
Source: Proceedings of the 15th Australasian Document Computing Symposium

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