The effects of different letter styles on reported rental income and rental deductions: An experimental approach
This paper reports on an experimental study, conducted in collaboration with the Australian Taxation Office (Tax Office), investigating the effects of different letter styles on the rental income reported and rental deductions claimed by 6803 taxpayers with rental property. In June 2000, letters were sent out through the Tax Office to a number of rental property owners. The letters varied in tone (either a ‘soft’ and cooperative tone or a ‘hard’ and threatening tone was used) and in content...[Show more]
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