Saddling the octopus: critical success factors for the Information Literacy Program at the Australian National University
This paper explores the critical success factors which have combined to create a program which has attracted nearly 26,000 staff and students to over 2300 workshops, seminars, lectures and demonstrations in the last two years. The basic success ingredients involve a strategic mix of substantial funding, effective marketing techniques, the nurturing of critical and occasionally unlikely partnerships and the support of key University policy making bodies. The most critical element, however, has...[Show more]
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