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A new model of inclusion? Centrelink's development of income support service delivery for remote Indigenous communities

Sanders, William


When Centrelink was established in 1997, it inherited from the Department of Social Security a model of service delivery for Indigenous communities in remote areas built around relatively large social security offices based in urban centres and agents based in Indigenous communities. Some dissatisfaction with this model has led Centrelink to experiment with additional ways of delivering services to remote Indigenous communities. In particular, it has piloted the development of some very small...[Show more]

CollectionsANU Research Publications
Date published: 2003
Type: Working/Technical Paper


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