Performance measurement systems:failures and future - a review
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Paranjape, Bhagyashree; Rossiter, Margaret; Pantano, Victor
Description
Purpose - The purpose of this paper is to evaluate Balanced Scorecard by listing claims made by its authors and counterclaims made by other scholars/authors; to justify further research for answering the question "how to measure" in a broad manner; and to justify further research in "dynamic performance measurement systems for global organisations". Design/methodology/approach - By referencing relevant literature, this paper first evaluates Balanced Scorecard. In its second part, the problems...[Show more]
Collections | ANU Research Publications |
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Date published: | 2006 |
Type: | Journal article |
URI: | http://hdl.handle.net/1885/38699 |
Source: | Measuring Business Excellence |
DOI: | 10.1108/13683040610685748 |
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File | Description | Size | Format | Image |
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01_Paranjape_Performance_measurement_2006.pdf | 269.16 kB | Adobe PDF | Request a copy |
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