This paper analyses video recordings of a student-led prototyping session to consider
stakeholders' use of artifacts, a cardboard prototype toaster and a real toaster.
Its focus was prompted by an observation that stakeholders treated the toasters
very differently. Stakeholders handled the real toaster more frequently and for particular
interactional value. Unlike the prototype, it could be physical and visible
evidence to authenti~ate actions for design discussion, such as claims,...[Show more]
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