Mental health profile of callers to a generalist telephone counselling service
We studied the mental health profile of callers to a generalist helpline. A survey was conducted in a large telephone counselling centre over a four-week period in 2006. Telephone counsellors administered the survey at the completion of a user's call. The centre answered a total of 1404 calls in the study period. Of these, 439 calls met the inclusion criteria and 270 callers agreed to participate. The survey collected data from callers on demographic variables, anxiety, depression, panic and...[Show more]
|Collections||ANU Research Publications|
|Source:||Journal of Telemedicine & Telecare|
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